Template: not legal advice
This document is a template prepared for informational purposes only. It is not legal advice and does not create a lawyer–client relationship. Have this document reviewed by qualified legal counsel before publishing or relying on it. Placeholders in [BRACKETS] must be filled in with your actual details.
Cookie Policy
Last updated: [YYYY-MM-DD]
What are cookies?
Cookies are small text files that a website places on your device when you visit. They allow the site to remember information about your visit (such as your preferences or whether you are logged in) and to function correctly across page loads and sessions. Cookies are not programmes; they cannot run code or access other data on your device.
Similar technologies, such as localStorage and sessionStorage, work analogously to cookies and are covered by this policy where we use them.
How Formward uses cookies
Formward uses a minimal set of cookies. We have organised them into the categories below, consistent with the consent manager embedded in this site. We will only activate non-essential categories after you have given explicit consent.
Essential cookies
Essential cookies are strictly necessary for the Service to function. They do not require your consent under ePrivacy rules and cannot be disabled through the consent manager (though you can block them in your browser settings, which will prevent the Service from working correctly).
| Cookie / Key | Purpose | Retention | Party |
|---|---|---|---|
| better-auth.session_token | Authenticates your logged-in session. Set by our own better-auth instance; never shared with third parties. | Session / 30 days | First party |
| form_consent | Stores your cookie consent preferences (accepted/rejected categories) so we do not re-prompt you on every visit. | 12 months | First party |
| __stripe_mid __stripe_sid | Set by Stripe during the payment checkout flow to prevent fraudulent transactions and to associate your browser with a checkout session. Only present when you initiate a subscription upgrade or billing change. | 1 year / session respectively | Stripe (third party) |
Analytics cookies
We do not currently set any analytics cookies. The analytics category exists in our consent manager so that we can introduce privacy-respecting analytics in the future without updating this policy structure. If and when we activate analytics cookies, this table will be populated and you will be asked for fresh consent.
| Cookie / Key | Purpose | Retention |
|---|---|---|
| None currently set | ||
Marketing cookies
We do not currently set any marketing or advertising cookies. The marketing category exists in our consent manager as a reserved category. We will update this policy and seek fresh consent before activating any marketing cookies.
| Cookie / Key | Purpose | Retention |
|---|---|---|
| None currently set | ||
Managing your cookie preferences
You can change your cookie preferences at any time via:
- Cookie settings control: Click "Cookie settings" in the site footer to reopen the consent manager and update your choices.
- Browser settings: Most browsers allow you to view, delete, and block cookies through their settings menu (typically under Privacy or Security). Blocking essential cookies will prevent you from logging in to Formward.
- Private / incognito mode: Cookies set in a private browsing session are typically deleted when you close the window.
For further information on managing cookies, visit allaboutcookies.org.
Changes to this policy
We will update this Cookie Policy when we add or remove cookies, or when regulatory guidance changes. Material changes will be reflected in the "Last updated" date above. Where the changes require fresh consent, the consent banner will reappear.
Contact
Questions about our use of cookies? Contact us at [CONTACT EMAIL].