Contact us
Questions about Formward, your account, billing, or GDPR? We are happy to help. Use the form below (it is, of course, a Formward form), email us directly, or open a ticket from your dashboard so the conversation stays attached to your workspace.
Send us a message
Before you write
For a technical question, include the form ID (from the form's Setup tab), the time of the submission in question and what the visitor saw. For billing, the email address on the account is enough. For privacy requests about a specific submission, the submitter's email address lets us find it without reading others.
Common topics, answered without waiting
- documentation: Setup, endpoints, response codes and spam filtering are in the docs.
- Plans: Plan limits, upgrades and invoices are on the plans page and under Billing in the dashboard.
- Compliance: The Data Processing Agreement, the sub-processor list and how to answer a data subject request are on the compliance pages.
We usually reply within one business day. Formward is built and supported from Stockholm, with all form data hosted in the EU.