Refund request
Request a refund for an order.
Why these fields
- Name: Name captures a short, searchable answer and is required to complete the request.
- Email: Email provides a validated reply address and is required to complete the request.
- Order number: Order number captures a short, searchable answer and is required to complete the request.
- Refund amount: Refund amount collects a value that can be validated and compared but remains optional.
- Reason for refund: Reason for refund leaves room for context and detail and is required to complete the request.
Fields
NametextrequiredEmailemailrequiredOrder numbertextrequiredRefund amountnumberReason for refundtextarearequired
Preview
Code
<form action="https://forms.formward.eu/f/your-form-id" method="POST">
<label for="name">Name</label>
<input type="text" name="name" id="name" required />
<label for="email">Email</label>
<input type="email" name="email" id="email" required />
<label for="order_number">Order number</label>
<input type="text" name="order_number" id="order_number" required />
<label for="amount">Refund amount</label>
<input type="number" name="amount" id="amount" />
<label for="reason">Reason for refund</label>
<textarea name="reason" id="reason" required></textarea>
<input type="text" name="_gotcha" tabindex="-1" autocomplete="off" style="position:absolute;left:-9999px" aria-hidden="true" />
<button type="submit">Send</button>
</form>Customize before publishing
- Remove fields you do not need and mark only essential answers as required.
- Replace placeholder wording with terms your audience already understands.
- Add your privacy notice, retention details and expected response time.
- Test keyboard focus, validation errors and the confirmation state on mobile.
Use this with Formward
Create a form, copy your endpoint, and replace https://forms.formward.eu/f/your-form-id in the code above.