NPS survey

Net Promoter Score survey with a 0-10 rating.

Why these fields

  • Email: Email provides a validated reply address but remains optional.
  • How likely are you to recommend us? (0-10): How likely are you to recommend us? (0-10) collects a value that can be validated and compared and is required to complete the request.
  • What is the main reason for your score?: What is the main reason for your score? leaves room for context and detail but remains optional.

Fields

EmailemailHow likely are you to recommend us? (0-10)numberrequiredWhat is the main reason for your score?textarea

Preview

Code

<form action="https://forms.formward.eu/f/your-form-id" method="POST">
  <label for="email">Email</label>
  <input type="email" name="email" id="email" />
  <label for="score">How likely are you to recommend us? (0-10)</label>
  <input type="number" name="score" id="score" required />
  <label for="reason">What is the main reason for your score?</label>
  <textarea name="reason" id="reason"></textarea>
  <input type="text" name="_gotcha" tabindex="-1" autocomplete="off" style="position:absolute;left:-9999px" aria-hidden="true" />
  <button type="submit">Send</button>
</form>

Customize before publishing

  • Remove fields you do not need and mark only essential answers as required.
  • Replace placeholder wording with terms your audience already understands.
  • Add your privacy notice, retention details and expected response time.
  • Test keyboard focus, validation errors and the confirmation state on mobile.

Use this with Formward

Create a form, copy your endpoint, and replace https://forms.formward.eu/f/your-form-id in the code above.

NPS survey template, copy-paste code | Formward