Support request
Open a support ticket.
Why these fields
- Name: Name captures a short, searchable answer and is required to complete the request.
- Email: Email provides a validated reply address and is required to complete the request.
- Subject: Subject captures a short, searchable answer and is required to complete the request.
- Priority: Priority keeps answers consistent for filtering and routing but remains optional.
- Describe your issue: Describe your issue leaves room for context and detail and is required to complete the request.
Fields
NametextrequiredEmailemailrequiredSubjecttextrequiredPriorityselectDescribe your issuetextarearequired
Preview
Code
<script lang="ts">
let sent = $state(false);
async function onSubmit(e: SubmitEvent) {
e.preventDefault();
const form = e.target as HTMLFormElement;
const res = await fetch("https://forms.formward.eu/f/your-form-id", {
method: "POST",
headers: { Accept: "application/json" },
body: new FormData(form),
});
if (res.ok) {
sent = true;
form.reset();
}
}
</script>
{#if sent}
<p>Thanks! Your message has been sent.</p>
{:else}
<form onsubmit={onSubmit}>
<label for="name">Name</label>
<input type="text" name="name" id="name" required />
<label for="email">Email</label>
<input type="email" name="email" id="email" required />
<label for="subject">Subject</label>
<input type="text" name="subject" id="subject" required />
<label for="priority">Priority</label>
<select name="priority" id="priority">
<option value="Low">Low</option>
<option value="Normal">Normal</option>
<option value="High">High</option>
<option value="Urgent">Urgent</option>
</select>
<label for="description">Describe your issue</label>
<textarea name="description" id="description" required></textarea>
<input type="text" name="_gotcha" tabindex="-1" autocomplete="off" style="position:absolute;left:-9999px" aria-hidden="true" />
<button type="submit">Send</button>
</form>
{/if}
Customize before publishing
- Remove fields you do not need and mark only essential answers as required.
- Replace placeholder wording with terms your audience already understands.
- Add your privacy notice, retention details and expected response time.
- Test keyboard focus, validation errors and the confirmation state on mobile.
Use this with Formward
Create a form, copy your endpoint, and replace https://forms.formward.eu/f/your-form-id in the code above.