Maintenance request

Report a maintenance or repair issue.

Why these fields

  • Name: Name captures a short, searchable answer and is required to complete the request.
  • Email: Email provides a validated reply address and is required to complete the request.
  • Location / unit: Location / unit captures a short, searchable answer and is required to complete the request.
  • Urgency: Urgency keeps answers consistent for filtering and routing but remains optional.
  • Describe the issue: Describe the issue leaves room for context and detail and is required to complete the request.

Fields

NametextrequiredEmailemailrequiredLocation / unittextrequiredUrgencyselectDescribe the issuetextarearequired

Preview

Code

<form action="https://forms.formward.eu/f/your-form-id" method="POST" class="space-y-4 max-w-lg">
  <label for="name" class="block text-sm font-medium mb-1">Name</label>
  <input type="text" name="name" id="name" required class="block w-full rounded border border-gray-300 p-2" />
  <label for="email" class="block text-sm font-medium mb-1">Email</label>
  <input type="email" name="email" id="email" required class="block w-full rounded border border-gray-300 p-2" />
  <label for="location" class="block text-sm font-medium mb-1">Location / unit</label>
  <input type="text" name="location" id="location" required class="block w-full rounded border border-gray-300 p-2" />
  <label for="urgency" class="block text-sm font-medium mb-1">Urgency</label>
  <select name="urgency" id="urgency" class="block w-full rounded border border-gray-300 p-2">
    <option value="Low">Low</option>
    <option value="Normal">Normal</option>
    <option value="Urgent">Urgent</option>
    <option value="Emergency">Emergency</option>
  </select>
  <label for="issue" class="block text-sm font-medium mb-1">Describe the issue</label>
  <textarea name="issue" id="issue" required class="block w-full rounded border border-gray-300 p-2"></textarea>
  <input type="text" name="_gotcha" tabindex="-1" autocomplete="off" class="hidden" aria-hidden="true" />
  <button type="submit" class="rounded bg-black text-white px-4 py-2">Send</button>
</form>

Customize before publishing

  • Remove fields you do not need and mark only essential answers as required.
  • Replace placeholder wording with terms your audience already understands.
  • Add your privacy notice, retention details and expected response time.
  • Test keyboard focus, validation errors and the confirmation state on mobile.

Use this with Formward

Create a form, copy your endpoint, and replace https://forms.formward.eu/f/your-form-id in the code above.

Maintenance request template, copy-paste code | Formward