Maintenance request
Report a maintenance or repair issue.
Why these fields
- Name: Name captures a short, searchable answer and is required to complete the request.
- Email: Email provides a validated reply address and is required to complete the request.
- Location / unit: Location / unit captures a short, searchable answer and is required to complete the request.
- Urgency: Urgency keeps answers consistent for filtering and routing but remains optional.
- Describe the issue: Describe the issue leaves room for context and detail and is required to complete the request.
Fields
NametextrequiredEmailemailrequiredLocation / unittextrequiredUrgencyselectDescribe the issuetextarearequired
Preview
Code
{% comment %}
Paste this into a Shopify section or a custom Liquid block
(Online Store > Themes > Edit code, or an Add section > Custom Liquid).
{% endcomment %}
<form action="https://forms.formward.eu/f/your-form-id" method="POST">
<label for="name">Name</label>
<input type="text" name="name" id="name" required />
<label for="email">Email</label>
<input type="email" name="email" id="email" required />
<label for="location">Location / unit</label>
<input type="text" name="location" id="location" required />
<label for="urgency">Urgency</label>
<select name="urgency" id="urgency">
<option value="Low">Low</option>
<option value="Normal">Normal</option>
<option value="Urgent">Urgent</option>
<option value="Emergency">Emergency</option>
</select>
<label for="issue">Describe the issue</label>
<textarea name="issue" id="issue" required></textarea>
<input type="text" name="_gotcha" tabindex="-1" autocomplete="off" style="position:absolute;left:-9999px" aria-hidden="true" />
<button type="submit">Send</button>
</form>Customize before publishing
- Remove fields you do not need and mark only essential answers as required.
- Replace placeholder wording with terms your audience already understands.
- Add your privacy notice, retention details and expected response time.
- Test keyboard focus, validation errors and the confirmation state on mobile.
Use this with Formward
Create a form, copy your endpoint, and replace https://forms.formward.eu/f/your-form-id in the code above.