Complaint form

Let customers file a formal complaint.

Fields

NametextrequiredEmailemailrequiredOrder / reference numbertextComplaint typeselectDescribe the issuetextarearequired

Code

<!-- Paste this into a Webflow Embed element (Add panel > Components > Embed). -->
<form action="https://formward.eu/f/your-form-id" method="POST">
  <label for="name">Name</label>
  <input type="text" name="name" id="name" required />
  <label for="email">Email</label>
  <input type="email" name="email" id="email" required />
  <label for="order_number">Order / reference number</label>
  <input type="text" name="order_number" id="order_number" />
  <label for="type">Complaint type</label>
  <select name="type" id="type">
    <option value="Product">Product</option>
    <option value="Service">Service</option>
    <option value="Billing">Billing</option>
    <option value="Staff">Staff</option>
    <option value="Other">Other</option>
  </select>
  <label for="details">Describe the issue</label>
  <textarea name="details" id="details" required></textarea>
  <input type="text" name="_gotcha" tabindex="-1" autocomplete="off" style="position:absolute;left:-9999px" aria-hidden="true" />
  <button type="submit">Send</button>
</form>

Use this with Formward

Create a form, copy your endpoint, and replace https://formward.eu/f/your-form-id in the code above.

Complaint form template, copy-paste code | Formward