Complaint form

Let customers file a formal complaint.

Fields

NametextrequiredEmailemailrequiredOrder / reference numbertextComplaint typeselectDescribe the issuetextarearequired

Code

<form action="https://formward.eu/f/your-form-id" method="POST" class="space-y-4 max-w-lg">
  <label for="name" class="block text-sm font-medium mb-1">Name</label>
  <input type="text" name="name" id="name" required class="block w-full rounded border border-gray-300 p-2" />
  <label for="email" class="block text-sm font-medium mb-1">Email</label>
  <input type="email" name="email" id="email" required class="block w-full rounded border border-gray-300 p-2" />
  <label for="order_number" class="block text-sm font-medium mb-1">Order / reference number</label>
  <input type="text" name="order_number" id="order_number" class="block w-full rounded border border-gray-300 p-2" />
  <label for="type" class="block text-sm font-medium mb-1">Complaint type</label>
  <select name="type" id="type" class="block w-full rounded border border-gray-300 p-2">
    <option value="Product">Product</option>
    <option value="Service">Service</option>
    <option value="Billing">Billing</option>
    <option value="Staff">Staff</option>
    <option value="Other">Other</option>
  </select>
  <label for="details" class="block text-sm font-medium mb-1">Describe the issue</label>
  <textarea name="details" id="details" required class="block w-full rounded border border-gray-300 p-2"></textarea>
  <input type="text" name="_gotcha" tabindex="-1" autocomplete="off" class="hidden" aria-hidden="true" />
  <button type="submit" class="rounded bg-black text-white px-4 py-2">Send</button>
</form>

Use this with Formward

Create a form, copy your endpoint, and replace https://formward.eu/f/your-form-id in the code above.

Complaint form template, copy-paste code | Formward